Privacy Policy

Last Updated: October 10, 2025

Welcome to E-Connect ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our NFC stands and our website (econnect.rs).

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

  • Personal Data: When you register on our platform to create a public profile or use our tools, we may collect personally identifiable information, such as your name, email address, phone number, and other contact details.
  • Data from NFC Scans: When you interact with our NFC stands at locations like coffee shops, restaurants, or hotels, we may collect data related to your interaction, such as the location, time of scan, and the services you access (e.g., viewing a menu, ordering food, leaving a review).
  • Usage Data: We may automatically collect information about your access to and use of our services, including your IP address, browser type, operating system, and the pages you visit on our site.

2. Use of Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our services.
  • Create and manage your account and public profile.
  • Process your orders and other transactions.
  • Respond to your comments and questions and provide customer service.
  • Send you technical notices, updates, security alerts, and support and administrative messages.
  • For Marketing and Communication Purposes: We may use your contact information to send you promotional communications via email, Viber, WhatsApp, and other messaging services about new products, special offers, and other information we think you may find interesting. By providing your phone number, you consent to receive calls and messages from us, our partners, and our automated AI agents for service-related and marketing purposes.

3. Disclosure of Your Information

We may share your information in the following situations:

  • With Our Partners: We may share your information with the businesses where you use our NFC stands (e.g., the restaurant whose menu you viewed) to facilitate your orders and improve their services.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Cookies and Tracking Technologies

We use cookies, web beacons, tracking pixels, and other tracking technologies on our website, especially on our marketing pages and funnels, to help customize the Service and improve your experience. When you access the Service, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Service.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Once the purpose for which the information was collected is fulfilled, we will securely delete or anonymize your data.

6. International Data Transfers

Your information, including personal data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. Our servers are located in Finland, and we use third-party services, such as GoHighLevel for marketing, which may process data in other locations. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

7. Your Data Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request that we correct any inaccurate personal data.
  • Request that we delete your personal data.
  • Opt-out of receiving marketing communications from us at any time.

To exercise these rights, please contact us at office@econnect.rs.

8. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable. [cite: 34]